Privacy Policy | Rossinis

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our air conditioning repair, installation, or maintenance services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:
• Personal details such as name, phone number, email address
• Service location and address information
• Details about your AC system when you request service
• Website usage data such as IP address, browser type, and pages visited

3. How We Use Your Information

We use your information to:
• Provide and manage air conditioning services
• Respond to inquiries and service requests
• Communicate appointment updates and confirmations
• Improve our website and customer experience
• Send service-related notifications or offers (only when applicable)

4. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.

5. Sharing of Information

We do not sell, trade, or rent your personal data to third parties. Information may only be shared with trusted service partners or as required by law to complete service delivery or comply with legal obligations.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to improve functionality, analyze performance, and enhance user experience. You may disable cookies in your browser settings, but some features of the website may not function properly.

7. Your Rights

You may request access, correction, or deletion of your personal information where applicable. If you wish to update your data or have it removed, please contact us using the details provided on our website.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website after updates means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our website.